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Rushmore team

1 property researched across Philadelphia, PA (1)

68

avg score · D

Reputation summary
The property recently switched to this new management company. Residents are impressed with their responsiveness, attention to work orders, and cleaning up the property. This is a significant improvement over previous management. Mentions of a 'Riverwood management' from 3 years ago and 5 different owners/management in 6 years suggest a history of changes.
Most common complaints
  • I’ve had a mouse issue in my apartment for over a month and a half with no response from the office at all. This place i
    ×2
  • This is without a doubt the worst apartment to live in in germantown. There is a terrible rodent problem and there is no
    ×1
  • No one ever came to my scheduled tour and the next day either. The lady that picked up the phone told me that she would
    ×1
  • My refrigerator has been broken for a month now! No one is ever in the office, they don’t respond to calls or emails. Th
    ×1
  • I would rather be homeless before living here... every summer they have a ant issue , an exterminator comes out but that
    ×1
  • Terrible neighbor. Have lived in Germantown for months and the sidewalks in front of this building are always covered in
    ×1
  • Roaches and mice run wild. Only 1 maintenance person for a gigantic
    ×1
  • Lennox Apartments - bed bugs in apartments near me - Philadelphia, Pennsylvania
    ×1
Most common positives
  • The property recently switched to a new management company, and honestly, I’m impressed so far. Romelis was cool, actual
    ×1
  • I had an excellent experience touring Lenox Apartments, especially with Romelis, the Property Manager. She was extremely
    ×1
  • Living at The Lennox has been an absolute dream. The building is modern, well-maintained, and full of thoughtful touches
    ×1
  • Love the new management! Building is cleaner than ever and they’re so helpful!
    ×1
  • Since the new management has come in here this place has totally changed . Beautiful hallways ,well managed , and now a
    ×1

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